Privacy Policy | Skill Banao

Welcome to Skill Banao

https://www.skillbanao.com (“Website”) is owned and operated by M/s Skill Banao (hereinafter referred to as the “Company,” “we,” “us,” or “our”), with its registered office at Skill Banao, 219 Mavelipuram Onam Park Zone, Kakkanad, Kochi, Kerala, India.

The Company is engaged in the business of providing high-impact, cohort-based courses on personal and professional growth, including paid courses, low-cost webinars, and mentorship programs(together, the “Services”). We are committed to protecting your personal information and being fully transparent about how we collect, use, and store it.

This Privacy Policy (“Policy”) explains what data we collect when you use our website, learning platform, or any of our services, and how we handle that data. It applies to all users — whether you are based in India or anywhere else in the world.

This policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. We also follow globally accepted transparency principles aligned with GDPR standards.

For this Policy, the words “us,” “we,” and “our” refer to the Company, and all references to “you,” “your,” or “user” mean the person who accesses, uses, and/or participates in the Website or Services in any manner or capacity.

By using our Website or enrolling in any of our programs, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information in the manner prescribed under this Policy. If you do not agree with this Policy, please do not subscribe to or use the Services, use the Website, or provide us with any of your information.

Information We Collect

We only collect information that is necessary to deliver our services effectively and improve your learning experience.

Personal Information

When you sign up, enrol in a course, register for a webinar, or contact us, we may collect:

Your full name
Email address
Phone number (including WhatsApp number)
City and country of residence
Professional background (current role, experience level, portfolio links)
Profile photo (if voluntarily provided)
Any information you share in course applications, feedback forms, or mentorship sessions

Payment Information

When you purchase a course or webinar, we collect:

Billing name and address
Payment method details (processed securely through third-party payment gateways — we do not store your full card or bank details on our servers)
Transaction IDs and payment confirmation records

Technical Data

When you visit our website or use our learning platform, we automatically collect:

IP address
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Pages visited, time spent, and click behaviour
Referral source (how you found us)
Log-in and log-out timestamps on our LMS

All of the above are hereinafter collectively referred to as “Personal Information.”

Users may visit our Website anonymously. We will collect Personal Information from users only if they voluntarily submit such information to us. Users can always refuse to supply Personal Information, except that it may prevent them from engaging in certain Website-related activities or availing certain Services.

RCS and SMS Notifications: Messages are sent only to users who have voluntarily signed up and provided explicit consent to receive updates via these channels. We do not share or sell subscribers’ information to any third party for marketing purposes. You may opt out of receiving such notifications at any time through the unsubscribe/opt-out options provided in the messages or by contacting us.

How We Use Your Information

The primary goal of the Company in collecting Personal Information is to provide you with an online platform for the purpose of delivering the Services. We use your information for the following purposes:

Delivering our services — to process your enrolment, give you access to courses, webinars, mentorship sessions, and learning materials on our LMS
Communication — to send you course updates, session reminders, assignments, and important announcements via email, WhatsApp, or SMS
Payments and billing — to process transactions, issue invoices, and handle refund requests
Improving our platform — to understand how learners use our website and LMS so we can improve content, user experience, and features
Personalisation — to recommend relevant courses, workshops, or resources based on your interests and progress
Marketing — to send you information about upcoming courses, webinars, events, and offers (you can opt out at any time)
Legal compliance — to meet our obligations under Indian law, including tax and regulatory requirements
Fraud prevention — to protect against misuse, unauthorised access, and fraudulent activity. Delivering our Services — to process your enrolment, give you access to courses, webinars, mentorship sessions, and learning materials on our LMS
Communication — to send you course updates, session reminders, assignments, and important announcements via email, WhatsApp, or SMS
Payments and billing — to process transactions, issue invoices, and handle refund requests
Improving our platform — to analyse how learners use our Website and LMS so we can improve content, user experience, and features, and to diagnose technical problems
Identity verification — to confirm your identity and determine your eligibility to use the Website and avail the Services
Personalisation — to recommend relevant courses, workshops, or resources based on your interests and progress, and to remember your preferences for effective access
Marketing — to send you information about upcoming courses, webinars, events, and offers (you can opt out at any time)
Platform notifications — to notify you about any changes to the Website or Services
Legal compliance — to meet our obligations under Indian law, including tax and regulatory requirements
Fraud prevention — to protect against misuse, unauthorised access, fraudulent activity, and other criminal activity
Market research — to conduct research, troubleshooting, project planning, and protection against errors
Enforcement — to enforce the Company’s Terms of Use
Social network integration — to incorporate plugins and/or buttons for social networks, allowing easy sharing on your favourite social networks. These plugins are programmed so as not to set any cookies when accessing the page. Cookies may be set only if you make voluntary use of the plugin. The collection and use of information obtained by means of the plugin are governed by the respective privacy policies of those social networks.

We will never sell your personal information to anyone.

Sale of Assets, Merger, Acquisition, or Bankruptcy: Information collected from you may be transferred to a third party as a result of a sale or acquisition, merger, or bankruptcy involving the Company. We will notify you before any such transfer takes place.

Cookies and Tracking

Cookies are small files stored on your device by your browser. We use cookies and similar tracking technologies to:

Keep you logged into your account
Remember your preferences and settings
Record various aspects of your visit and assist us in providing you with uninterrupted service
Understand how you interact with our website (through analytics tools)
Measure the performance of our marketing campaigns

Types of cookies we use:

Essential cookies — required for the website and LMS to function properly
Analytics cookies — help us understand traffic patterns and user behaviour (e.g., Google Analytics)
Marketing cookies — used by advertising platforms (e.g., Meta Pixel, Google Ads) to show you relevant ads

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect your experience on our platform.

Third-Party Tools and Services

To run our programs and deliver a seamless learning experience, we use trusted third-party tools, including but not limited to:

Payment gateways (e.g., Razorpay, Stripe) — to process payments securely
Learning Management System (LMS) — to host course content, assignments, and track your progress
CRM tools — to manage communication and support
Email and messaging platforms — for course communication via email and WhatsApp
Video conferencing tools (e.g., Zoom, Google Meet) — for live sessions, webinars, and mentorship calls
Analytics tools (e.g., Google Analytics, Mixpanel) — to understand website and platform usage
Advertising platforms (e.g., Google Ads, Meta) — for marketing campaigns The Company may share personally identifiable information with its partners or affiliates, including but not limited to Google Ads, Meta, LinkedIn, Mixpanel, and similar platforms. This sharing is not linked to any Personal Information that can identify an individual person.

Each of these third-party providers has its own privacy policy governing how they handle your data. We make reasonable efforts to partner only with services that follow responsible data practices, but we are not responsible for the privacy practices of these external platforms. The Company’s Privacy Policy does not cover the use of cookies by its partners and affiliates since the Company does not have access to or control over such cookies.

Links to Third-Party Websites: This Website may contain links which may lead you to other websites. Please note that once you leave the Company’s Website, you will be subject to the privacy policy of the other website. The Company is not responsible for the privacy practices of such other websites and encourages you to read their privacy policies before providing any personal information.

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

Service providers — with trusted third-party partners (as listed above) solely to help us deliver our Services
Mentors and instructors — limited information (such as your name, background, and portfolio) may be shared with course mentors to facilitate personalised feedback and mentorship
Regulatory disclosures — if required by law, rule, regulation, enforcement, governmental official, legal or regulatory authorities, court orders, or other legal process (“Required Disclosures”), your Personal Information may be disclosed pursuant to such Required Disclosures. This may include disclosures to tax authorities or regulatory bodies under Indian law. Required Disclosures may be made without prior notice to you.
Business transfers — if Skill Banao is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction
Protection of rights — to enforce our Terms of Use, protect the safety of our users, or defend against legal claims. This includes exchanging information with other companies or agencies that work for fraud prevention.
Affiliates — the Company may disclose your Personal Information to any of its affiliates or related entities
Non-Disclosure Pledge: The Company pledges that it will not sell or rent your Personal Information to anyone. Your Personal Information will be protected and maintained strictly confidential by the Company, except in the cases described above.

Data Security

We take the security of your information seriously. We have put in place appropriate methods and managerial procedures to safeguard and secure Personal Information, including:

Encrypted data transmission (SSL/HTTPS) across our Website and platforms
Secure storage of personal and payment-related data
Access controls that limit who within our team can view your information
Regular review of our data collection, storage, and processing practices
Commercially reasonable precautions to preserve the integrity and security of your Personal Information against loss, theft, unauthorised access, disclosure, reproduction, use, or amendment

Personal Information collected from you may be transferred to, stored, and processed at any destination within and/or outside India. By submitting Personal Information on the Website, you agree to this transfer, storing, and/or processing. The Company will take such steps as it considers reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

However, no method of electronic transmission or storage is 100% secure. In using the Website, you accept the inherent security implications of data transmission over the internet. The use of the Website will be at your own risk, and the Company assumes no liability for any disclosure of Personal Information due to errors in transmission, unauthorised third-party access, or any other acts of third parties or acts or omissions beyond its reasonable control.

In the event the Company becomes aware of any breach of the security of your Personal Information, it will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.

Data Retention

The Company shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. Specifically:

Active learners — your data is retained for as long as your account is active and you are enrolled in or have access to our programs
Completed learners — we may retain your records (including certificates and course completion data) for a reasonable period to support alumni services, portfolio verification, and re-enrolment
Payment records — transaction data is retained as required under Indian tax and financial regulations
Marketing contacts — if you opt out of marketing communications, we will stop contacting you, but may retain minimal records to ensure we honour your opt-out preference

If you wish to cancel your account or request that the Company no longer use your information to provide you Services, please contact us at the email address provided below. We will process your request within a reasonable timeframe. However, even after your account is terminated, the Company may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate or prevent fraud and other inappropriate activity, enforce our agreements, and for other legitimate business reasons.

Your Rights

We believe you should have control over your personal information. As a user, you have the following rights:

Right to Access

You may request a copy of the Personal Information we hold about you.

Right to Correction

You are responsible for maintaining the accuracy of the information you submit to us. If you wish to correct or update any of your Personal Information, you may submit your request in writing or via email to the contact address listed below. The Company relies on users to disclose all relevant and accurate information and to inform the Company of any changes.

Right to Deletion

You may request that we delete your personal data, subject to legal and contractual obligations.

Right to Withdraw Consent

The consent that you provide for the collection, use, and disclosure of your Personal Information will remain valid until it is withdrawn by you in writing. If you withdraw your consent, the Company will stop processing the relevant Personal Information except to the extent that it has other grounds for processing such information under applicable laws. The Company will respond to your request within a reasonable timeframe. This will not affect the lawfulness of any processing carried out before withdrawal.

Right to Opt Out of Marketing

You may unsubscribe from promotional emails and messages at any time using the unsubscribe link in our emails or by contacting us directly. To be completely removed from the Company’s mailing list, you may contact us at the email address below.

Right to Data Portability

You may request your data in a commonly used, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at the email address listed below. We will respond to your request within a reasonable timeframe, typically within 30 days.

Children’s Privacy

Skill Banao’s Services are designed for individuals who are 18 years of age or older. Anyone below 18 (eighteen) years of age is assumed to be a child (“Child”) and requires parental consent to use the Website. We do not knowingly collect Personal Information from anyone under the age of 18 without verified parental or legal guardian consent.

If a parent or legal guardian wishes to enrol a minor in any of our programs:

The parent/guardian will be considered the primary account holder and will be responsible for providing consent, managing the account, and overseeing the Child’s participation
The parent/guardian is responsible for deciding whether to share the Child’s content with relevant third parties and us.
The parent/guardian is responsible for the active monitoring of the Child’s content and activities
Children are expressly prohibited from including any personally identifiable information in any content they post on our Website unless their parents or legal guardians give permission

Without parental/guardian consent, we will not be able to collect and/or process the necessary information, and therefore cannot provide access to the Services. If we become aware that we have inadvertently collected data from a Child without appropriate consent, we will take immediate steps to delete that information. If you believe a minor has provided us with personal data without consent, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices, Services, or legal requirements. Any changes will be effective immediately upon the posting of the revised Privacy Policy. When we make changes:

The updated Policy will be posted on our Website with a revised “Last Updated” date
For significant or material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a prominent notice on our platform before the changes take effect

We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.

Exclusions This Privacy Policy does not apply to any information other than information collected by the Company through the Website as described in this Policy. This includes, but is not limited to, information posted on any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential, and the Company will be free to use and disclose such unsolicited information without limitation.

The Company also protects your Personal Information offline. Access to your Personal Information is limited to employees, agents, partners, and third parties who the Company reasonably believes will need that information to enable the Company to provide the Services. However, the Company is not responsible for the confidentiality, security, or distribution of Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties.

Data Transfer

The Company may transfer information that it collects about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different from the laws of your country and, in some cases, may not be as protective. The Company shall take appropriate safeguards to ensure that your Personal Information will remain protected in accordance with this Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

M/s SKILL BANAO

Email: info@skillbanao.com Registered Address: Skill Banao, 219 Mavelipuram Onam Park Zone, Kakkanad, Kochi, Kerala, India.

Effective Date & Acceptance

This Privacy Policy is effective as of March 05, 2026.

By using Skill Banao’s Website, platform, or Services, you acknowledge that you have read, understood, and agreed to all of the provisions contained in this Privacy Policy.